Shipping policy

Shipping & Handling Policy

We’re thrilled to offer FREE SHIPPING WORLDWIDE on all Helmet Brim orders! 🌎💛

Your Helmet Brim will be dispatched within 2 business days of receiving your order (unless you’ve purchased a custom-made or personalised Brim, those may take a little longer).

🧢 Free Shipping Details

Australia & International:

  • Shipping is completely free - no minimums, no sneaky fees.

  • You can order 1 or more Helmet Brims, and we’ll package them together where possible.

  • We ship via Australia Post, and we take care in packaging to ensure your Brim arrives in perfect condition.


📦 Combining Items

  • Australia: You’re welcome to combine your Helmet Brim with other items like peg bags. Up to two Helmet Brims in one freight box. 

  • International: At this stage, only Helmet Brims (horse riding and bicycle) are eligible for free shipping.
    Want to add something else? Just email julie@helmetbrims.com and we’ll see what’s possible.


✈️ International Shipping Notes

  • Shipping is free, but any taxes, duties, or import fees in your country are your responsibility.

  • If you'd like to add insurance, just get in touch and we’ll quote it for you.


FAQs

Is shipping really free worldwide?
Yes! All Helmet Brim orders ship free, no matter where you are.

When will my order be sent?
Within 2 business days (unless it’s a custom or personalised Brim).

Can I add other products to my order?
Australian customers can include peg bags and accessories. International customers can order Brims only, unless you contact us to arrange something special.

Do I have to pay customs or taxes?
International customers are responsible for any duties or import taxes in their own country.

What if I want postage insurance?
It’s not included by default, but you can email us before ordering to request it.